Service Contracts


Residential Service Contracts

Crouse Brothers HVAC, Inc. is pleased to offer the following annual service contracts on residential heating and air conditioning equipment:

Air Conditioner Service Contract: 
This service contract provides one annual inspection and preventive maintenance service of one air conditioner and covers labor and limited parts in case of breakdown during the year. The compressor and coils are not covered under this contract. There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance. All other parts on the air conditioner indoor and outdoor units themselves are covered. This contract also covers a brief maintenance service of any electronic air cleaner directly attached to your ductwork, but does not cover any parts or repair labor.

Heat Pump Service Contract (air-to-air heat pump only): 
This service contract provides one annual inspection and preventive maintenance service of your electric air-to-air heat pump and covers labor and limited parts in case of breakdown during the year. The compressor and coils are not covered under this contract. There is a $100.00 maximum part allowance on the control module; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance. There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance. All other parts on the heat pump indoor and outdoor units themselves are covered. This contract also covers a brief maintenance service of any humidifier or electronic air cleaner directly attached to your ductwork, but does not cover any parts or repair labor.

Gas Furnace Service Contract: 
This service contract provides for one annual inspection and preventive maintenance of one gas furnace and covers limited parts & labor in case of breakdown during the year. Parts & labor to repair the following are not covered:  heat exchanger, combustion chamber, and burners. There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance.  All other parts on the gas furnace itself are covered. This contract also covers a brief maintenance service of any humidifier or electronic air cleaner directly attached to your ductwork, but does not cover any parts or repair labor.

Oil Furnace Service Contract: 
This service contract provides for one annual inspection and preventive maintenance of one oil furnace and covers labor and limited parts in case of breakdown during the year.  Parts & labor to repair the following are not covered: heat exchanger, combustion chamber, and burners.  There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance.  All other parts on the oil furnace itself are covered.  This contract also covers a brief maintenance service of any humidifier or electronic air cleaner directly attached to your ductwork, but does not cover any parts or repair labor.

Gas Boiler Service Contract: 
This service contract provides for one annual inspection and preventive maintenance of one gas boiler and covers limited labor and parts in case of breakdown during the year.  No parts or labor coverage is provided for the cast-iron block, the combustion chamber, and the burners.  There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance. All other parts on the boiler itself are covered.  All the controls are covered with the exception that only the first $100.00 of the retail price of the aquastat is covered by the contract; the customer is responsible for the difference between $100.00 and the retail price of the aquastat.

Oil Boiler Service Contract: 
This service contract provides for one annual inspection and preventive maintenance of one oil boiler and covers limited labor and parts in case of breakdown during the year.  No parts or labor coverage is provided for the cast-iron block, the combustion chamber, and the burners.  There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance.  All other parts on the boiler itself are covered.  All the controls are covered with the exception that only the first $100.00 of the retail price of the aquastat is covered by the contract; the customer is responsible for the difference between $100.00 and the retail price of the aquastat.

Air Conditioner or Heat Pump with Gas Furnace Service Contract: 
This service contract provides for one annual inspection and preventive maintenance service of one air conditioner or heat pump and one annual inspection and preventive maintenance of one gas furnace. (At the discretion of Crouse Brothers HVAC, Inc. the preventive maintenance on both units may       be performed in one visit.)  Parts and labor coverage is as under Items I, II, and III above.

Air Conditioner or Heat Pump with Gas Boiler Service Contract: 
This service contract provides for one annual inspection and preventive maintenance service of one air conditioner or heat pump and one annual inspection and preventive maintenance of one gas boiler. (At the discretion of Crouse Brothers HVAC, Inc. the preventive maintenance on both units may be performed in one visit.)  Parts and labor coverage is as under Items I, II, and V above.

Air Conditioner or Heat Pump with Oil Furnace Service Contract: 
This service contract provides for one annual inspection and preventive maintenance service of one air conditioner or heat pump and one annual inspection and preventive maintenance of one oil furnace.  (At the discretion of Crouse Brothers HVAC, Inc., the preventive maintenance on both units may be performed in one visit.)  Parts and labor coverage is as indicated under Items I, II, and IV above.

Air Conditioner or Heat Pump with Oil Boiler Service Contract: 
This service contract provides for one annual inspection and preventive maintenance service of one air conditioner or heat pump and one annual inspection and preventive maintenance of one oil boiler.  (At the discretion of Crouse Brothers HVAC, Inc., the preventive maintenance on both units may be performed in one visit.)  Parts and labor coverage is as indicated under Items I, II, and VI above.

Geothermal Heat Pump Systems: 
This service contract provides one annual inspection and preventive maintenance service of one geothermal heat pump and covers labor and limited parts in case of breakdown during the year.  The compressor and coils are not covered under this contract.  There is a $100.00 maximum part allowance on the control module; the customer is responsible for paying the excess of the selling price over the $100.00 maximum allowance.  There is a $100.00 maximum part allowance on variable speed motors; the customer is responsible for paying the excess of the retail price over the $100.00 maximum allowance.  All other parts on the oil furnace itself are covered.  All other parts on the heat pump indoor and outdoor units themselves are covered.This contract does not cover any antifreeze or labor installing antifreeze.  Nor does it cover repairs and maintenance needed due to the introduction of dirty or contaminated water into the system.  Loops are not covered under this contract.

Optional Coverages:
Crouse Brothers HVAC, Inc. is pleased to offer the following optional coverages as additions to our standard Residential Service Contract:

  • Humidifier Coverage
  • Electronic Air Cleaner Coverage
  • Tank-Style Hot Water Heater Coverage
    • We do not offer contracts on tankless hot water heaters
    • Please note the above coverages are subject to change without notice. Please contact us for an updated copy of our contracts and for pricing information.
    • All contracts are subject to our standard Terms and Conditions.

Labor Only Contracts:

  1. AIR CONDITIONER LABOR ONLY SERVICE CONTRACT
  2. HEAT PUMP LABOR ONLY SERVICE CONTRACT (air-to-air or geothermal) (For geothermal systems, please see number 5 under terms and conditions below.)
  3. OIL FURNACE OR BOILER LABOR ONLY SERVICE CONTRACT
  4. GAS FURNACE OR BOILER LABOR ONLY SERVICE CONTRACT
  5. AIR CONDITIONER OR HEAT PUMP WITH GAS FURNACE OR BOILER LABOR ONLY SERVICE CONTRACT
  6. AIR CONDITIONER OR HEAT PUMP WITH OIL FURNACE OR BOILER LABOR ONLY SERVICE CONTRACT

This annual Labor Only Contract covers one annual cleaning and preventive maintenance servicing of your covered heating and/or air conditioning unit.  It also covers repair labor during the term of the contract, subject to the terms and conditions below.

Contracts not available on equipment over fifteen (15) years old.

We also offer labor only service contracts for equipment under manufacturer’s parts warranty. Please contact us for additional information.


Preventative Maintenance Contracts:

OPTION #1: AIR CONDITIONER OR HEAT PUMP PREVENTIVE MAINTENANCE:
Crouse Brothers HVAC, Inc. will perform one annual preventative maintenance service of your air conditioner or heat pump. This service will include the following:

  • Check air filter and clean or replace as needed.
  • Check belt (if applicable) and adjust or replace as necessary.
  • Check drain and clean as needed.
  • Check indoor and outdoor coils. Clean outdoor coil if needed.
  • Check pressures and temperatures.
  • Lubricate outdoor condenser motor and indoor fan motor (if non-sealed bearings).
  • Check electrical connections.
  • Check sensors (heat pump only).
  • Check thermostat operation.
  • Clean humidifier or air cleaner, if applicable.

OPTION #2: GAS HEATER PREVENTIVE MAINTENANCE:
Crouse Brothers HVAC, Inc. will perform one annual and preventive maintenance service of your gas furnace or boiler. This service will include the following:

  • Clean and service heater.
  • Check air filter (if applicable) and clean or replace as needed.
  • Check belt (if applicable)and adjust or replace as necessary.
  • Lubricate motor as needed.
  • Check gas pressure and flame rectification.
  • Check thermostat operation.
  • Clean humidifier or air cleaner, if applicable.

OPTION #3: AIR CONDITIONER WITH GAS HEATER OR HEAT PUMP WITH GAS HEATER:
Crouse Brothers HVAC, Inc. will provide one annual preventive maintenance on one gas furnace or boiler and one air conditioner or heat pump. We reserve the right to perform this service during one service visit. Service as in Options #1 and #2.

OPTION #4: OIL HEATER PREVENTIVE MAINTENANCE:
Crouse Brothers HVAC, Inc. will perform one annual preventive maintenance service of your oil furnace or boiler. This service will include the following:

  • Clean oil heater.
  • Check air filter (if applicable) and clean or replace as needed.
  • Check belt (if applicable) and adjust or replace as needed.
  • Lubricate motor as needed.
  • Replace oil filter cartridge and nozzle as needed.
  • Check thermostat operation.
  • Clean humidifier or air cleaner, as applicable.

OPTION #5: AIR CONDITIONER WITH OIL HEATER OR HEAT PUMP WITH OIL HEATER:
Crouse Brothers HVAC, Inc. will provide one annual preventive maintenance on one oil furnace or boiler and one air conditioner or heat pump. We reserve the right to perform this service during one service visit. Service as in Options #1 and #4.

ITEMS NOT INCLUDED IN THE ABOVE PREVENTIVE MAINTENANCE SERVICES:

  • Freon.
  • Parts and labor for any repairs of equipment.
  • Cleaning of indoor coil (may require refrigerant reclamation).
  • Ductwork or piping inspection, maintenance, or repair.
  • Click here to view the terms and conditions.

Click here to contact us for more details on any of our service or maintenance contracts.

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